To download Excel data:
1. Navigate to the desired dashboard page.
2. Click on the "Excel" icon in the top-right corner of the dashboard view.
3. The Excel file will download containing the data visualized on the current dashboard page.

To download a PowerPoint slide:
1. Navigate to the desired dashboard page.
2. Click on the "Powerpoint" icon in the top-right corner of the dashboard view.
3. The PPT slide will download with the visualization as seen on the current dashboard page.

Yes, you can customize data before exporting:
1. Navigate to the desired dashboard page.
2. Choose the customization options available for the report (e.g., filter by specific fields available in the Filter section).
3. Click "Apply" and then proceed with the export.

To generate Audit level data:
1. Navigate to the Data Management section in the dashboard.
2. Click on the "Generate Audit Data" button.
3. Select the required fields (e.g., "TimePeriod", "Category", "Segment", and "Touchpoint").
4. Click "Generate" to create and download the audit data.
Note: Ensure all mandatory fields are filled in carefully before generating.

To generate a scorecard:
1. Navigate to the Data Management section in the dashboard.
2. Click on the "Generate Scorecard" button.
3. Select the required fields (e.g., "TimePeriod", "Category", and "Segment").
4. Click "Generate" to create and download the scorecard.
Note: Ensure all mandatory fields are filled in carefully before generating.

To troubleshoot failed downloads:
1. Ensure you have a stable internet connection.
2. Check if you have the necessary permissions to download the data.
3. Clear your browser cache and try again.
4. If the issue persists, contact support for assistance.